'Whistleblowing' means the reporting by employees of suspected misconduct, illegal acts or failure to comply with company policies and procedures.
The aim of the scheme is to encourage employees and others who have serious concerns about any aspect of the company's work to come forward and voice those concerns.
Employees are often the first to realise that there may be something seriously wrong within the company. 'Whistleblowing' is viewed by the company as a positive act that can make a valuable contribution to the company's efficiency and long-term success. It is not disloyal to colleagues or the company to speak up. The company is comitted to achieving the highest possible standards of service and the highest possible ethical standards in all of its practices.
What should be reported?
Any serious concerns that you have about the service provision or the conduct of employees or others acting on behalf of the company.
Protecting the Whistleblower
The company recognises that the decision to report a concern can be a difficult one to make. We are committed to good practice and high standards and to being supportive of you as an employee.
We can promise that you will be given full support from Senior Management and that your concerns will be taken seriously. The company will do all it can to help you through-out the investigation.
All concerns will be treated in confidence and every effort will be made not to reveal your identity if that is your wish. If disciplinary or other proceedings follow the investigation, it may not be possible to take action as a result of your disclosure without your help, so you may be asked to come forward as a witness. If you agree to this, you will be offered advice and support.